All current turnaround times are listed in the 'Shipping' section for each specific listing. Need it faster? Select PRIORITY Shipping at checkout and your order will be made & shipped the following business day via USPS 3-Day Priority Shipping. Delivery dates are estimated and are not guaranteed. We are not responsible for delayed shipments.

What Are the Sizing Details?

Sizing varies by product. Each item includes a detailed size chart or measurements on its product page to help you choose the perfect fit. We recommend reviewing the chart carefully before ordering, and if you're between sizes, consider sizing up for the most comfortable fit. If you ever need extra help choosing a size, feel free to reach out—we're happy to assist!

Returns & Exchanges Policy (Short Version)

We accept returns and exchanges within 14 days of delivery. Items must be unused, unwashed, and in original packaging. Custom or personalized items are non-refundable unless damaged or defective.

To start a return or exchange, please contact us first with your order number and photos if the item arrived damaged. Customers are responsible for return shipping unless the item was sent in error.

Care & Wash Instructions for Apparel

• Machine wash cold on a gentle cycle with like colors.

• Use mild detergent; avoid bleach or harsh chemicals.

• Turn garments inside out to preserve prints and graphics.

• Tumble dry low or hang to dry for best results.

• Do not iron directly on designs, logos, or embellishments.

• Avoid excessive heat to maintain fabric quality and color.

Care Instructions for Jewelry

• Keep jewelry dry and avoid contact with water, lotions, perfumes, and sweat.

• Clean gently with a soft cloth to maintain shine.

• Store in a cool, dry place, preferably in a pouch or separate box.

• Avoid wearing during exercise, swimming, or showering to prevent tarnish.

• Polish silver pieces occasionally with a silver-cleaning cloth for long-lasting brilliance.

• Handle with care to avoid scratches, bending, or stone loosening.

Is Gift Wrapping and Packaging Available?

At this time, we do not offer gift wrapping or special packaging. All orders are shipped securely and safely, but without additional gift-wrap options. We appreciate your understanding and hope to offer this service in the future!

What If There's a Problem With My Order?

If there’s an issue with your order, don’t worry—we’re here to help! Simply contact us within 48 hours of receiving your package, and we’ll work quickly to make it right. Whether your item arrives damaged, incorrect, or missing, just send us a message with your order number and a photo of the issue. Our team will review it and provide the best solution as soon as possible.

Your satisfaction matters, and we’re committed to ensuring you have a smooth shopping experience every time.

❓ “Are Wholesale Options Available?” — Response

At this time, we do not offer wholesale options.
However, we truly appreciate your interest and encourage you to check back in the future as we continue to grow and expand our offerings.

Disclaimer

All products listed in our store are described and photographed as accurately as possible. Please note that colors, sizing, and details may vary slightly due to lighting, screen settings, and manual measurements. We are not responsible for delays caused by shipping carriers, customs, or incorrect address information provided at checkout. Jewelry and apparel care results may vary based on individual use and handling. By purchasing from our store, you agree to our shop policies, including our return, exchange, and shipping guidelines.

If you have any questions about an item before purchasing, we encourage you to contact us for clarification.